| The car won’t start. What should I do?

Last updated 05/11/2024

First of all, pull the key out of the switch. Tap “Open doors” on the app (or wave your smart card in front of the reader) and try again. For any assistance, please contact our call center at *8255.

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First of all, pull the key out of the switch. Tap “Open doors” on the app (or wave your smart card in front of the reader) and try again. For any assistance, please contact our call center at *8255.

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A GoTo branded compact car parked, showcasing the rent a car by the hour service for flexible city travel.

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A family interacting near a GoTo car-sharing vehicle. A smiling woman sits inside the car, while a man and a young girl with a backpack stand outside, engaging in conversation. The scene highlights the convenience and accessibility of GoTo's long-term car-sharing service.

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